Privacy Policy

Last updated: October 30, 2025

At CineByte, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

Personal Information

We may collect the following personal information when you use our services:

  • Name and contact information (email, phone number)
  • Business information and company details
  • Payment and billing information
  • Project specifications and requirements
  • Communication records and correspondence

Technical Information

  • IP address and browser information
  • Website usage data and analytics
  • Device information and operating system
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • Providing and delivering our video editing services
  • Processing payments and managing billing
  • Communicating about projects and service updates
  • Improving our services and website experience
  • Marketing communications (with your consent)
  • Legal compliance and fraud prevention
  • Analytics and business intelligence

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: Trusted third-party vendors who assist in service delivery
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In case of merger, acquisition, or asset sale
  • Protection of Rights: To protect our rights, property, or safety
  • With Consent: When you explicitly agree to sharing

4. Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure servers and infrastructure
  • Regular security assessments and updates
  • Access controls and authentication
  • Employee training on data protection

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project files and client data are typically retained for a period of 2 years after project completion, unless otherwise requested.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request limitation of processing

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand website usage patterns
  • Marketing Cookies: Enable personalized advertising (with consent)

You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Phone: +880 13 0405 1550

Address: Dhaka, Bangladesh